There are many steps involved in creating a successful healthcare team. After you've collaborated with a specialist recruitment company like Kinetic to find the ideal candidates, you still need to make sure that you're creating an environment where your staff members can thrive.
A dynamic, supportive and collaborative workplace
ensures that your people felt happy and engaged in their roles. Engaged team members are less likely to leave your company for an alternative position, and they're more likely to go above and beyond to achieve business targets.
If your people aren't achieving their real potential, the problem may be that these issues are sabotaging your workplace.
1. Your Employees Don't Have a Voice
Communication is a crucial part of any successful workplace environment.
However, successful communication isn't just about providing leaders with the skills they need
to explain tasks to employees. Business leaders also need to listen to their team members too and show people that they have a voice within the organisation.
Innovative people in the healthcare sector want to know that their contributions and ideas are getting the attention they deserve. In the health field, many people enter the industry with the intention of having a major impact on the lives of doctors and patients around the world. If your employees don't feel like they're making a difference, their motivation will suffer.
Make sure that everyone has an opportunity to voice their ideas in your team meetings, and that every suggestion is given the respect it deserves.
2. You Give Criticism without Praise
Constructive criticism is a great way to help healthcare employees grow. With feedback from business leaders, people know where they need to work on their skills and improve their learning
strategies. However, it's possible to be "over critical" in any job.
It's vital to balance criticism with praise as often as possible. For instance, instead of saying, "You were too late handing on your compliance report this week," say "Your compliance report had a lot of great detail this week, but it took a little too long to complete. Is there a way you can manage your time better next time?"
Additionally, when staff members accomplish something great, make sure they get the recognition they deserve, either with a "thank you" memo, in-office celebration, or something personal to show you appreciate their work.
3. Your Employees Can't See the Meaning in Their Work
People in the healthcare sector are often driven by the meaning they see in their work. These professionals chose this sector because they thought they would be helping people, and they want to see evidence of that in the things they do. This is particularly true of the millennial generation
, who prioritise "purpose" over salary.
Make sure that you're regularly providing the employees in your teams with challenging tasks that allow them to make the most of their skills, and see the impact they're having on your company and the industry overall. Consider explaining how each task your people accomplish translates into bigger accomplishments for your business so that your team understands the contribution they're making.
Your team members will naturally feel more motivated at work if they can understand the purpose behind even the most repetitive tasks.
4. You Don't Provide Any Training
When filling the gaps in their team, many healthcare employers search for candidates that can excel in a role without any additional training. However, it's worth remembering that your people will have personal and professional goals that they want to accomplish in your team. Offering development plans is just one of the ways that you can show your staff that you're invested in their future.
Developments plans attract more high-performing talent
to your team by showing them that there's room to grow in your organisation. At the same time, as the healthcare sector continues to evolve, your training strategies will help your people access the latest skills and insights into the industry.
To ensure your people are getting the right training, keep the lines of communication open with regular one-on-one interviews and stay interviews that discuss your employees' long and short-term goals.
5. The Company Culture is All Wrong
One of the most common reasons that people change their healthcare job
is that they aren't happy with the company culture. When you're spending upwards of 40 hours in a role each week, you need to feel comfortable in your workplace environment. One issue that can harm company culture is negative competition.
Light-hearted competition or "gamification" in the healthcare sector can keep people performing at their best by giving your teams the motivation to "one-up" their peers. However, a "you versus me" atmosphere can be dangerous.
Make sure you're providing the right company culture by asking for feedback from employees about how comfortable they feel at work and giving your teams plenty of opportunities to bond. Regular group break-out sessions and lunches are a fantastic way to build relationships.
6. Your Expectations Are Too High
Finally, once you've recruited the right people for your healthcare team
with the support of a specialist recruitment company, it's common to expect the best from them. However, it's crucial not to place too much pressure on any single member of staff.
Ensure that leaders are delegating tasks responsibly by considering the strengths and weaknesses of each person in your group. Challenging your employees is a great way to develop their skills, but over-challenging them can lead to a lack of motivation and a feeling of overwhelm.
An open-door policy for anyone who feels too stressed at work is a great way to reduce your risk of employees burning out because they have too much on their plate. Let your people know that they can come to you if they feel as though they're taking too much on.
source professionals locally and internationally for leading multinational, regional and local Pharmaceutical companies, including Consumer Healthcare organisations.
Kinetic understands the niche requirements for all specialisms of this ever-increasing regulated industry. Wondering if your salary structure is correct in today’s market? Then download The Kinetic Salary and Employment Survey here.
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