A reputable and well established multinational pharmaceutical company is actively recruiting for a Regional Business Excellence Manager - MEA to be based in Dubai, UAE reporting to the Commercial Director. This client has the ability and reputation for being able to attract and retain the very best talent on the market, so competition for this opportunity will be high.
Key aspects of the role include:
- Maintaining CRM, Business & Market Insights and Digital applications and responsible of the good adoption by all the users
- Coordinating the implementation of new/existing OpEx capabilities to ensure process timelines are adhered to plans
- Be the single point of contact for OpEx queries/information requirements and enabling escalation and rapid resolution of in-market issues t
- Delivering Performance KPIs for Activity and Sales to Country and regional Management team on a regular basis (monthly and quarterly)
- Recommending strategies and tactics to improve sales and customer experience
- Participating or leading projects, initiating ad-hoc analyses and engaging in the process of knowledge development